Shipping & Delivery

Thank you for shopping with us! We aim to provide a smooth and reliable delivery experience for all our customers. Please read our shipping policy carefully to understand how your orders are processed and delivered.

1. Order Processing & Dispatch Time

  • All orders are processed and dispatched within 2 working days from the date of purchase.

  • Orders placed on weekends or public holidays will be processed on the next working day.

2. Delivery Timeframes

Within Kerala

  • Estimated delivery time: 3–4 working days

Other Indian States

  • Estimated delivery time: 4–8 working days

Note: Delivery timelines may vary depending on courier workload, weather conditions, holidays, and your location’s accessibility.

3. Courier Partners

We ship orders using trusted delivery partners to ensure safe and prompt deliveries:

  • India Post

  • Delhivery Courier

The courier service will be chosen based on pincode serviceability.

4. Home Delivery

Yes, home delivery is available for all serviceable pin codes across India.

5. Shipping Charges

  • Shipping charges will be displayed at checkout.

  • Free shipping may be offered on select products or during special promotions.

6. Order Tracking

Once your order is dispatched, you will receive a tracking number via SMS, WhatsApp, or email (based on your checkout details).
You can use this tracking number to monitor your shipment’s status.

7. Incorrect Address or Non-Delivery

Please ensure that all shipping details are correct at the time of checkout.
We are not responsible for delays or failed deliveries due to:

  • Incorrect address

  • Incomplete information

  • Unreachable contact number

  • Customer unavailability at the delivery address

In such cases, re-delivery charges may apply.

8. Damaged, Lost, or Delayed Packages

  • If your parcel arrives damaged, please follow our Return & Exchange Policy guidelines.

  • We are not responsible for lost shipments where the courier confirms successful delivery to the provided address.

  • Delivery delays caused by external factors (weather, strikes, festivals, etc.) are beyond our control.

9. International Shipping

Yes, we offer international shipping.
For country-wise shipping charges, timelines, and availability, please contact us on WhatsApp or Instagram.

10. Contact for Shipping Support

For any shipping-related queries, you may contact us via:

  • Instagram DM

  • WhatsApp